Privacy Policy

Last Updated: April 20, 2025

1. Introduction

Welcome to SearchSpot.ai. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, do not use our Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account

• Use our Service

• Contact us

• Participate in surveys or promotions

This may include:

• Name, email address, phone number

• Location data

• Travel preferences and requirements

• Payment information

• Device information and usage data

2.2 Non-Personal Information

We may also collect non-personal information, including:

• Browser type

• Operating system

• IP address

• Access times

• Pages viewed

• Other browsing information

2.3 Location Data

Our Service is designed to provide location-based recommendations. To use certain features, you may need to enable location services on your device. You can disable these services at any time through your device settings, though this may limit some functionality.

2.4 Conversation Data

When you interact with our AI assistant, we collect and process the content of these conversations to provide recommendations and improve our Service.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service

• Process transactions and bookings

• Personalize your experience

• Respond to your inquiries and requests

• Send transactional emails and updates

• Monitor and analyze usage patterns

• Protect against unauthorized access

• Comply with legal obligations

• Train and improve our AI systems

4. How We Share Your Information

4.1 Service Providers

We may share information with third-party vendors, service providers, and partners who perform services on our behalf.

4.2 Business Partners

When you make a booking through our Service, we share necessary information with the relevant hotels, restaurants, or other businesses to complete your reservation.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information

• Correction of inaccurate information

• Deletion of your personal information

• Restriction or objection to processing

• Data portability

• Withdrawal of consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Children's Privacy

Our Service is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

**Email:** privacy@searchspot.ai

12. Data Protection Officer

You can contact our Data Protection Officer at hiten@searchspot.ai.

13. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

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