The Windflower Resorts & Spa

Discover58644201346

Booking partner

5.0/10

Liked: We would like to convey our heartfelt gratitude to the entire team at Windflower Resort, Coorg, for the excellent hospitality and care extended to our group during our recent stay. Our experience at the resort was exceptionally pleasant and memorable. The property is serene and beautifully maintained, offering a calm and refreshing atmosphere that allowed us to truly relax. The rooms were neat, comfortable, and well maintained, and the food served throughout our stay was very good and delicious, receiving unanimous appreciation from our team. We would especially like to acknowledge your staff, who were extremely cooperative, courteous, and attentive, making our stay smooth and enjoyable. Overall, Windflower Resort is a wonderful destination, well suited for family vacations, friends’ gatherings, and office trips, and we thoroughly enjoyed every moment spent at the property. As a small and constructive suggestion, we felt that:  Lighting could be enhanced in certain areas such as the campfire area and near the reception, and  The outdoor gaming options could be expanded, as they felt slightly limited for a large group visit. These are only minor suggestions shared in the spirit of continuous improvement and do not in any way diminish our overall excellent experience. Once again, we sincerely thank you and your team for the warmth, care, and professionalism shown to us. We look forward to visiting again and will gladly recommend Windflower Resort to our friends, family, and professional circles.

Explore13910577217

Booking partner

5.0/10

Liked: Wonderful stay with exceptional service.” We had a truly memorable stay at this beautiful hill property with stunning lake-view rooms. The views were serene, and the rooms were comfortable, making it a perfect getaway… What really stood out was the exceptional service throughout our stay. Traveling with our 5-month-old baby, we had a few extra needs, and the staff went out of their way to ensure we were comfortable at all times. A special mention to General Manager Mr.Sangeeth, the Front Office Executive, Mr. Sachin, & Restaurant Manager Mr.Manikanatan, who was extremely attentive, courteous, and proactive. Everything we needed for our outing with our baby was taken care of seamlessly. The hospitality, care, and personal attention made our stay stress-free and truly enjoyable. We would highly recommend this hotel to families, especially those traveling with infants, and look forward to visiting again… :)

9741299030

Booking partner

5.0/10

Liked: Nature at its best. We recently stayed at your resort for five nights, celebrating the New Year as a family in two rooms, including senior citizens. We wanted to share our positive experience. The property is beautiful, and the service was impeccable. We were particularly impressed that the food was customized to our requirements; the staff was very hospitable and accommodating, never saying no to a request. Although the resort was undergoing upgrades, we did not experience any disturbance. The New Year's celebration was excellent, featuring many food options, and we appreciated the wine and plum cake placed in our room. The entire staff goes out of its way to ensure guest happiness. I would like to specifically thank Sachin and General Manager Sangeeth for ensuring our comfort. This is an absolutely hospitable resort. Kudos to the team!

Freedom68692437215

Booking partner

2.0/10

Liked: Pathetic service, Poor food quality, variety and even taste. We have come with 3 families and had 5 kids with us. Our package included all 4 time meals. During lunch, we had to wait for 45 min to get our order. Kids have literally started for meal. None of the suit rooms which have hot water bath tub, are working properly. Despite calling 3 times to check why and where is the issue, did not get any service person for more than 1.10 hrs. At the pool, there was not security person or even care taker. Open bath area inside the rooms are dirty and invite lot of insects inside the normal bath area as well. Not recommended for families or even couples.

38dineshd

Booking partner

3.0/10

Liked: I visited this place between 22-25 October. Excellent Location, nestled in nature, Big resort, lavishly built long back but never maintained afterwards. Internal roads are full of potholes ( practically non existent ). Restaurant was understaffed, unhygienic with below average taste and no variety. Inadequate ( & argumentative ) staff for the size of property. Bathrooms are worst with broken bath fittings and little or no fillings for shampoo, body wash, soap etc. Room furnitures in poor condition. House cleaning and keeping poor and non responsive even after multiple callls. Room telephone and AC remote not working. Spa was like a horror place, stinky, near broken with only 2 staff in total. When tried to tell about need for major upgartion of property and properly trained staff, Reception people starts counter argument. All in all worst ever experience. Not worth visiting till management change and major updation of property.

prasant1977

Booking partner

3.0/10

Liked: very old property rooms are big and tidy but they are occassionally smelling buffet breakfast spread is reasonable but taste/quality can improve staff is good and responsive prices is hyped compared to what's being offered